About Us

Founded in 2019, LuckyBird.io Casino started as a small team with a clear aim: bring straightforward, secure online gaming to players who value fairness and modern payment options. Frustrated by bloated sign-up processes and opaque bonus rules, our founders set out to create a platform that keeps gameplay front-and-center, supports crypto and card payments, and makes rewards easy to understand. That purpose still drives us today.

Our Promise: Fair Play, Clear Rules, Real Support

We believe trust is earned. Every decision at LuckyBird.io is measured against a few core commitments: transparent play mechanics, responsible gaming protections, and fast, helpful customer service. Our terms and bonus conditions are written plainly so players know what to expect. When you contact support, you get real people who will help resolve issues quickly by chat or email at support@luckybird.io.

Games You’ll Want to Play — Curated and Reliable

Our library spans modern slot titles, classic table games, and live-dealer tables that run smoothly across desktop and mobile. We partner with reputable studios such as 1spin4win, 3 Oaks, Belatra Games, BGaming (Softswiss), Booming Games, Endorphina, and GameArt to ensure each release meets strict standards for fairness and entertainment. Browse our catalog to find new favorites and time-tested hits — see the full selection on our games page

Payments, Currency, and Promotions Designed for Convenience

We accept Bitcoin/BTC alongside traditional options like Diners, MasterCard, and Visa, with USD as our primary currency to keep transactions predictable. New players can claim a 100 Lucky Coins welcome package — available for a limited time — and additional promotions rotate regularly. Check current deals and exclusive drops on our promotions page

Important notes: some offers apply only to new accounts and require account verification. Age limits apply (18+ or the legal age in your jurisdiction), and geofencing restricts access in certain states. Wagering requirements may apply to specific promotional coins (for example, some Sweeps Coin promos carry a 1x playthrough before redemption).

Security: How We Protect Your Money and Data

Protecting your information is non-negotiable. LuckyBird.io uses strong encryption protocols (TLS/SSL) for all data in transit, secure server infrastructures, and KYC checks where required for withdrawals and purchases. For cryptocurrency transactions we employ blockchain-friendly processes to provide transparency and faster settlement times. We also use geolocation checks to ensure compliance with regional rules.

Responsible Play — Tools and Support

We provide practical tools to help players manage their activity: deposit limits, session reminders, temporary cooling-off options, and self-exclusion. If you need additional help, our support team will point you to licensed counseling and assistance resources. Responsible play is central to our operation — we design promotions and reward mechanics with safeguards in place.

The People Powering LuckyBird.io

Our team combines veterans from payments, security, game development, and player support. Product designers work directly with studio partners to ensure new titles are fair and fun; our security staff focus on protecting accounts and transactions; and our customer care agents are available by live chat and email to resolve issues quickly. We hire for curiosity, technical rigor, and a commitment to serving players honestly.

Recognition That Matters

While we keep a practical focus on improving the player experience day-to-day, feedback from users and studio partners has been consistently positive. That ongoing affirmation — better retention, higher satisfaction scores, and partner trust — is the recognition we prioritize and keep building toward.

Join the Community — Safe, Exciting, and Straightforward

Ready to try the platform? New players can claim the 100 Lucky Coins welcome package for a short time after signing up and verifying their account. If you have questions at any point, reach out to us via live chat or by emailing support@luckybird.io — we’ll respond promptly. Play confidently knowing you’re on a platform focused on clear rules, strong protections, and enjoyable gameplay for responsible players.